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How much of the proceeds from the sale of the cards goes to Livability?
100% of the proceeds from the sale of these Christmas cards will go towards Livability’s work helping people overcome the barriers they face and build on what’s good in their community to make it more livable. 

When should I expect to receive my Christmas cards?
Your Christmas cards will be with you within 3-5 working days. Please note as we approach Christmas orders may take a little longer.
                                                                                                                                                                                          
How much does delivery cost?
Standard delivery of your Christmas cards within the UK will cost just £4.00 which includes all packing and handling.
 
Can I have my cards delivered to a different address to my billing address?
You can provide a secondary address when you confirm your Christmas card purchase.
 
How do I get in touch if I have a query about my Christmas cards?
You can send us an email at support@telebank-online.com or call us on  0845 264 1194.

Will my order be secure?
Your transaction with Livability’s web shop is secure. We ensure our secure server encrypts all of your personal information so that it cannot be read as the information travels over the internet. When you enter this information it is captured on a page that uses the Secure Socket Layer (SSL) protocol by default. So your order is safe.

Can I order Christmas cards to be delivered overseas?
This site only processes orders from within the UK. For orders outside the UK please email your order details to support@telebank-online.com and we will contact you to arrange payment.